Refund policy

We are pleased to offer a 14-day return and refund policy. To be eligible for a return and refund, the product(s) must be returned to us in the original unused condition and packaging. As we are not affiliated with any of the brands we are unable to accept returns or offer refunds for any of the product(s) that are deemed faulty after use.

Please note that older pairs tend to rip or tear after less use than newer models. This is due to the glue holding the soleplate and the upper becomes weaker over time. Purchases are made at the customer's own risk, therefore refunds cannot be offered.

Please note that all purchases of products displayed as 'Used' or 'As Good As New' cannot be returned and a refund will not be issued. Purchases of such products are made at the customer's own risk. We understand the photos on our website may not display the product enough for our customers to understand the condition of boots, especially used pairs. If you feel unsure about the condition of the boots and feel you require more pictures, feel free to contact us.

Please contact us at the following email with your order number to arrange a return and refund: Contact@bootsandboxes.com or on Instagram: bootsandboxes